General
FAQ
News
Distributors
Distributor List
Australia: Addicted to Audio
Belgium, Netherlands and Europe: Schiit-Europe.com
Italy: ProAudio Italia
Norway, Sweden, Finland: Duet Audio
Philippines: Rotoboxph
Singapore: Jaben Audio
If I order through a distributor, who handles support, warranty, and service?
The distributor. The distributor may also set their own warranty terms.
If I order from you, does the distributor handle service and warranty?
No. It comes back to us. You should buy through a distributor for local support and service.
Hey, I found a distributor or international retailer carrying your products who isn’t on the list. Is it a good idea to buy from them?
Only if you don’t want a warranty. Our distributors set warranty terms for their countries, and will not support products they didn’t sell. Nor will we support this “gray market” gear, either. You should purchase from our authorized distributor, or (if you are OK with service being in the USA) from us. Anything else is a gamble.